Our Covid-19 Protocol - Keeping you safe.

To ensure the safety of you and the team we ask you to:

– Complete Covid-19 phone screen checks the day before your appointment
– Use toilet facilities at home to avoid using these in the practice.
– Wash your hands for 20 seconds before leaving home.
– Wear a mask or face covering when attending the practice
– Arrive at your appointed time only and telephone our dedicated Covid-19 phone line 01354 669235 to let us know that you have arrived. The front door will be locked, a nurse will call you in at the time of your appointment. Upon entering, your temperature will be taken and we will ask you to sanitise your hands with alcohol gel.
– Attend your appointment on your own unless previously arranged with the practice.
– Bring as little as possible. Bags, hats and coats present a greater risk for cross-infection.

To ensure a safe environment we have:

– Staggered appointment slots to ensure that patients do not arrive or leave at the same time as other patients.
– A separate reception entrance.
– Installed a perspex screen in the reception area.
– Additional PPE for all staff members.
– Fallow periods of up to an hour between appointments to allow for thorough disinfection.
– Implemented systems to decontaminate communal areas throughout the day.
– Implemented video and phone consultations whenever possible.